PRIVACY POLICY.
Effective Date: 21 August 2025
Last Updated: 21 August 2025
PrettyActive (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.prettyactive.co.za (the “Website”).
By using our Website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing/shipping address.
- Account Information: If you create an account, login details and preferences.
- Payment Information: If you make purchases, we collect necessary payment details (processed securely by third-party providers).
- Usage Information: IP address, browser type, device information, and how you interact with our Website.
2. How We Use Your Information
We use your personal information for purposes including:
- To provide and deliver our products and services.
- To process orders and payments.
- To communicate with you, including sending updates, promotions, and support.
- To personalise your experience on our Website.
- To improve our services, Website functionality, and customer experience.
- To comply with legal obligations under South African law, including POPIA.
3. Sharing of Information
We will not sell or rent your personal information. We may share information only in the following circumstances:
- With trusted service providers who help us operate our Website, process payments, or deliver products.
- When required by law or legal process.
- To protect the rights, property, or safety of PrettyActive, our customers, or others.
4. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
5. Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent at any time.
To exercise these rights, please contact us at info@prettyactive.co.za.
6. Cookies
Our Website may use cookies and similar technologies to enhance your browsing experience, analyse usage, and provide personalised content. You can adjust your browser settings to refuse cookies, but some features of the Website may not function properly.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: info@prettyactive.co.za
Website: www.prettyactive.co.za